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Got questions? We’ve got answers. Explore common queries about our platform, pricing, features, and support.
General Questions
Your free trial gives you full access to the detection dashboard, asset uploads, and a set number of scans. This way, you can see exactly how Detactery identifies and flags unauthorized use of your content. It’s a no-risk way to explore the platform before upgrading.
Yes. You have complete flexibility to adjust your subscription based on your needs. If you want to scale up during busy periods or downgrade when you need fewer scans, you can do so with just a few clicks, no contracts or hidden fees.
No coding skills are required. The dashboard is user-friendly and designed for brands, marketers, and teams without technical backgrounds.
Absolutely. We use enterprise-grade encryption, regular security audits, and comply with standards like GDPR and HIPAA.
Whenever our system detects a possible unauthorized use, you’ll see it instantly in your dashboard. You can review the evidence, confirm if it’s a real infringement, and then generate a ready-to-send takedown request.
Popular Questions
We currently scan Google and Bing, covering search results, indexed images, and linked pages across the open web. Additional sources like marketplaces and social platforms are on our roadmap.
Scans run continuously on the assets you upload. As soon as our system detects a match, it appears in your dashboard with full evidence. Most results show up within minutes of detection. For Enterprise customers, we also perform scheduled daily scans and deliver detailed daily reports.
You can upload campaign photos, product images, lookbooks, and design files in standard formats like JPEG, PNG, WebP or PDF.
Yes, each plan comes with a set number of assets you can track. You can upgrade anytime if you need to monitor more campaigns or collections.
Our AI achieves over 96% accuracy. Every detection includes context, so you can quickly confirm if it’s unauthorized use or a legitimate mention.
Each detection includes URLs, screenshots, and timestamps. This makes it easier to prove misuse and enforce takedown requests.
Yes. With one click, you can generate a ready-to-send notice using our built-in templates, or customize your own.
Most providers respond quickly, but if a site ignores a valid notice, you can escalate using the evidence Detactery provides. Many customers involve their legal team at that stage.
Yes. Business and Enterprise plans support multi-user access so your marketing, brand, or legal team can collaborate in one dashboard.
Yes. Detactery generates reports showing the number of infringements, affected assets, and regions. These are helpful for internal reporting and measuring brand protection ROI.
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